Your Data & Privacy Rights
Last Updated: January 2026

deei11 Privacy Policy – How We Protect Your Data

At deei11, protecting the personal information of our players is something we take seriously. This Privacy Policy explains what data we collect, why we collect it, how we use it and what rights you have over your own information.

Our Privacy Commitments to You

These are the core principles that guide how deei11 handles your personal data every day.

Data Security First

deei11 uses industry-standard encryption and security protocols to protect your personal information and financial data from unauthorised access, loss or misuse at every stage.

We Don't Sell Your Data

Your personal information is never sold, rented or traded to third parties for their own marketing purposes. Data is only shared when necessary to operate the platform or comply with obligations.

You Control Your Data

You have the right to access, correct and request deletion of your personal data held by deei11. We make it straightforward to exercise your rights by contacting our support team directly.

Minimal Data Collection

deei11 only collects information that is genuinely needed to provide you with a functioning account, process your PKR deposits and withdrawals, and maintain platform security.

Transparent Cookie Use

Cookies on deei11 are used to keep your session active and improve your browsing experience. We explain exactly what cookies we use and you can manage your preferences at any time.

Clear & Honest Policy

This Privacy Policy is written in plain English so that Pakistan players can easily understand exactly what data deei11 holds about them and how it is being used — no legal jargon overload.

01 Introduction

deei11 ("we", "our", "the platform") operates the website at deei11.app and all associated services including sports betting, Live Casino, Slots, and deposit and withdrawal functions. This Privacy Policy explains how deei11 collects, stores, uses and protects personal information when you use the platform.

By registering a deei11 account or using any part of the platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how your data is handled as described here, you should not use the platform.

This policy applies to all players using deei11, including those accessing the platform from Pakistan. We are committed to handling your data responsibly and in a manner that respects your privacy.

Quick Note: This policy covers personal data only — information that identifies you as an individual. Anonymous or aggregated usage statistics that cannot be linked back to you personally are not covered by this policy.

02 Data We Collect

deei11 collects personal information in a few different ways — directly from you when you register or use the platform, automatically as you browse, and occasionally from third-party payment providers. Here is a breakdown of the main categories:

Category Examples When Collected
Identity Data Full name, date of birth, CNIC details (for verification) Registration & KYC verification
Contact Data Email address, phone number Registration & account updates
Financial Data JazzCash / Easypaisa account reference, bank account details, transaction history in PKR Deposit & withdrawal processing
Technical Data IP address, device type, browser, operating system Automatically on platform access
Usage Data Pages visited, games played, bets placed, session duration Automatically during platform use
Communication Data Support chat transcripts, emails to support team When you contact deei11 support

We do not collect sensitive categories of personal data such as racial or ethnic origin, political opinions, religious beliefs or health data unless you voluntarily provide this through support communications and it is directly relevant to resolving your query.

03 How We Use Your Data

deei11 uses your personal information for the following purposes:

  • Account management: To create, maintain and secure your deei11 account, including login authentication and password resets.
  • Identity verification: To confirm your age (18+) and identity as required before processing withdrawals or applying bonus offers.
  • Payment processing: To facilitate PKR deposits and withdrawals via JazzCash, Easypaisa, Raast, Bank Transfer, cards and other supported mobile wallets.
  • Platform delivery: To provide sports betting markets including Cricket, PSL and T20 internationals, as well as Casino, Slots and Live Casino services.
  • Customer support: To respond to queries, resolve disputes and provide assistance when you contact our support team.
  • Security and fraud prevention: To monitor for suspicious activity, detect duplicate accounts, prevent money laundering and protect the integrity of the platform.
  • Platform improvement: To analyse usage patterns and game performance to improve the overall experience for Pakistan players.
  • Communications: To send you important account notifications, transaction confirmations and updates to platform policies. Marketing communications are only sent where you have opted in.
  • Responsible gaming: To monitor betting patterns and, where appropriate, flag accounts that may benefit from responsible gaming tools such as deposit limits or cooling-off periods.

Marketing Opt-Out: If you have opted in to receive promotional emails or SMS notifications from deei11 and wish to stop receiving them, you can opt out at any time through your account settings or by contacting our support team.

05 Data Sharing & Third Parties

deei11 does not sell, rent or trade your personal data to third parties. However, we do share data with trusted service providers and partners where necessary to operate the platform. All third parties who receive your data are required to handle it securely and only for the specific purpose for which it was shared.

  • Payment processors: JazzCash, Easypaisa, Raast, bank partners and card processors receive transaction data necessary to process your PKR deposits and withdrawals.
  • Identity verification providers: Where third-party KYC (Know Your Customer) services are used to confirm your identity or age, relevant personal documents or details are shared with those providers under strict data processing agreements.
  • Game software providers: Casino and Slots game providers may receive a session token or player ID to enable game play. These providers do not receive your full personal profile.
  • Analytics and platform tools: Aggregated and anonymised usage data may be shared with analytics providers to help improve the platform. This data cannot be used to identify individual players.
  • Legal and regulatory authorities: Where deei11 is legally required or has a legitimate obligation to share information with authorities, it will do so in accordance with applicable requirements.

deei11 does not transfer your personal data to countries outside of its operating jurisdiction without ensuring appropriate safeguards are in place to protect your information.

06 Payments & PKR Transaction Data

All financial transactions on deei11 are processed in Pakistani Rupees (PKR). When you make a deposit or request a withdrawal using JazzCash, Easypaisa, Raast, Bank Transfer, a debit or credit card, or any other supported mobile wallet, deei11 collects and stores the transaction reference, amount, date and the payment method used.

deei11 does not store full card numbers, CVV codes or full bank account credentials on its own systems. Payment details are handled directly by the respective payment processors using their own secure infrastructure.

Transaction records are retained for a defined period as required by our financial record-keeping obligations. This data is used solely for processing payments, resolving transaction disputes, preventing fraud and maintaining accurate account histories for players.

Secure Payments: deei11 uses encrypted connections for all payment-related pages and communications. You should always verify that you are on the official deei11.app domain before entering any financial details.

07 Data Retention

deei11 retains your personal data for as long as your account is active and for a defined period after account closure, as required by our record-keeping obligations and to handle any outstanding queries or disputes.

  • Active accounts: Personal data is retained for the full duration of your account being open on the platform.
  • Closed accounts: After an account is closed, certain data including transaction records and identity verification documents may be retained for a set period as required.
  • Marketing data: If you have opted out of marketing communications, your opt-out preference is retained to ensure we honour your request going forward.
  • Support communications: Chat and email records with the support team are retained for a reasonable period to allow for follow-up and dispute resolution.

Once data is no longer required for its original purpose and there is no legal reason to retain it, deei11 will securely delete or anonymise the information.

08 Security Measures

deei11 implements a range of technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration or destruction. While no system can be guaranteed to be completely secure, we take every reasonable precaution to safeguard your information.

  • All data transmissions between your device and the deei11 platform are encrypted using HTTPS / TLS protocols.
  • Passwords are stored in hashed form and are never stored or transmitted in plain text.
  • Access to player data internally is restricted on a need-to-know basis. Staff with access to personal data are bound by confidentiality obligations.
  • deei11 monitors its systems for unusual activity and has processes in place to detect and respond to potential data security incidents.
  • In the event of a data breach that is likely to affect your rights and interests, deei11 will notify affected players as promptly as reasonably possible.

You also play a role in keeping your account secure. Using a strong and unique password, not sharing your login credentials and logging out of shared devices are simple steps that significantly reduce the risk to your own account.

09 Cookies & Tracking Technologies

deei11 uses cookies and similar technologies on its platform. Cookies are small text files stored on your device that help the platform function correctly and remember your preferences between sessions.

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that help prevent cross-site request forgery. These cannot be disabled without breaking platform functionality.
  • Functional cookies: Used to remember your preferences such as language settings and display options.
  • Analytics cookies: Used to collect anonymised data on how players navigate the platform so that deei11 can identify areas for improvement. This data does not identify individual users.
  • Marketing cookies: Used only where you have given consent, to help deei11 understand which promotions or content are most relevant to you.

You can manage cookie preferences through your browser settings. Disabling essential cookies may impact your ability to use certain parts of the platform. For analytics and marketing cookies, you can opt out without affecting core functionality.

10 Your Privacy Rights

As a deei11 player, you have a number of rights in relation to the personal data we hold about you. You can exercise any of these rights by contacting our support team using the details at the bottom of this page.

Right to Access

You can request a copy of the personal data that deei11 holds about you at any time. We will respond to verified requests within a reasonable timeframe.

Right to Correct

If any personal information held by deei11 is inaccurate or out of date, you can request that we correct it. Some information can be updated directly in your account settings.

Right to Delete

You can request deletion of your personal data. Note that some data may need to be retained for legal or financial record-keeping reasons even after an account is closed.

Right to Object

You can object to the processing of your data for direct marketing purposes at any time. You can also object to processing based on legitimate interests in certain circumstances.

Right to Restrict

In certain situations, you can request that deei11 restricts the processing of your data — for example, while a correction request is being verified.

Right to Portability

Where technically feasible and applicable, you may request your personal data in a structured, commonly used format so that it can be transferred elsewhere.

deei11 will not charge a fee for handling standard data rights requests. Requests that are manifestly unfounded, repetitive or excessive may be refused or may attract a reasonable administrative charge. We will always explain our reasoning if a request cannot be fulfilled in full.

11 Minors & Age Restriction

deei11 is strictly an adults-only platform. Use of any part of the platform, including browsing betting markets or playing casino games, is not permitted for anyone under the age of 18.

deei11 does not knowingly collect personal data from individuals under the age of 18. If we become aware that an account has been registered by or on behalf of a minor, that account will be closed immediately and any associated data will be deleted, except where retention is required for fraud prevention or legal purposes.

If you believe that a minor has accessed deei11 using your details or that a child's data has been collected by the platform in error, please contact our support team immediately so that we can investigate and take appropriate action.

Protect Young People: If you share a device with family members or younger people, please ensure your deei11 account is always logged out and your credentials are kept private. Visit our Responsible Gaming page for more tools and guidance.

12 Changes to This Privacy Policy

deei11 may update this Privacy Policy from time to time to reflect changes in how the platform operates, the services offered or applicable obligations. When material changes are made, the updated policy will be published on this page with a revised date at the top.

Where changes are significant, deei11 will notify active players via email or through a notification within the platform. Your continued use of deei11 after a policy update means you accept the revised terms.

We encourage you to review this page periodically so that you are always aware of how your personal data is being handled. If you have questions about any changes made, please reach out to our support team.

13 Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or need to report a privacy concern, please get in touch with the deei11 support team. We aim to respond to all privacy-related queries as promptly as possible.

Privacy Contact: [email protected]

For questions about responsible gaming tools including deposit limits, session limits or self-exclusion, please visit the Responsible Gaming page. For general platform questions, our FAQ section covers the most common topics.

Start Playing Safely

Join deei11 – Your Data is Safe With Us

Register your deei11 account today and enjoy Cricket betting, PSL markets, Live Casino and Slots — all in PKR with JazzCash and Easypaisa support. Your personal data is protected every step of the way. 18+ only. Please play responsibly.